Welcome to Woodgrove Pines Wellness Clinic
Your Multi-Discipline, Sports Rehabilitation and Wellness Center in Nanaimo, BC
NOTICE TO PATIENTS - COVID-19
Now with recent announcements from the premier and Dr. Bonnie Henry, we have been given permission to begin to resume more normal (non-urgent) in-person patient care in a way that continues to promote safe care to patients and continues to prevent the spread of the virus.
Please note: our office never did close. As essential care providers, our chiropractors continued to treat Urgent/Acute and Essential care patients as per the PHO’s and CCBC’s guidelines. Therefore, we have been safely treating those patients over the past 8 weeks.
As this new normal is being defined, practitioners will continue to conduct business and attend to physical environments to ensure best infection and prevention control practices stay in place. In addition to our chiropractors, our physiotherapists and naturopath are accepting patients, and our acupuncturist and massage therapists are working to come back as soon as possible.
Please phone to check when your specific practitioner will be working; for as to comply with the gradual resumption of business, we have staggered practitioners hours, days etc. to keep the flow of patients at a more reduced pace.
As a patient, we ask that you continue to seek up-to-date information and instructions regarding your own assessment for COVID-19. To that end, please visit the BCCDC website for information on Self-Assessment Support and Lab Testing.
We will continue to keep you updated.
As required by the Provincial Health Officer and the College of Chiropractors of BC, during the COVID-19 pandemic, chiropractors can only treat patients in-person when providing “emergent, urgent and/or essential care.”
You must schedule an appointment for in-person treatment. Unscheduled, drop-in treatment is not permitted.
Before you can schedule in-person treatment, you must be interviewed by a chiropractor from the clinic to confirm whether you require “emergent, urgent and/or essential care” and to assess your risk for COVID-19 infection.
The chiropractor must interview you over the phone or using internet communications. You cannot be interviewed in person in the clinic.
To schedule an interview, email [email protected] or
Woodgrove Pines Wellness Clinic Reduced Hours
We are currently operating on a reduced hour schedule, to address emergency and/or acute care patients who need to be seen.
Additionally, we also wish to help those essential service employees who need our health care services in order to continue working. More specific, if you are working in an essential service, we can/will treat you if your current condition is acute and is preventing you from doing your daily activities. Please contact us at 250-390-2003 for more information.
If you are a patient of Dr. Gagnon, please call 250-753-3883.
We wish to offer services to our patients for necessary phone consults. For example, perhaps that kink in your neck (causing you great pain) could be helped by specific stretches, self-trigger points (knowing which muscle area to target), whether ice or heat is better, or other conditions we can help. Call for information.
Our physiotherapist and kinesiologist are also offering video visits for such things as a visual assessment of how patients are doing, if they require exercise updates, etc. Please call and ask for more information regarding that as well.
Our Health and Rehabilitation Facility
Please Note that our Health and Rehabilitation Gym will be closed for the next two weeks (until April 6, 2020), at which point a reassessment will be made. Our health club kinesiologists will not be taking any appointments until further notice. However, a phone consultation can be arranged, especially if you are having difficulty with a routine or other instance where you may require your kinesiologist’s input. Please call 250-390-2003 or email [email protected] for updated information.
For more information on COVID-19 please visit the BC Centre for Disease Control (CDC) by clicking HERE.
As a valued Woodgrove Pines Wellness Clinic patient, we appreciate the trust you place in us to help you stay active on your feet and maintain a healthy lifestyle. Currently, we are open for reduced hours - emergency/acute care appointments.
Our clinic is following screening protocols as directed by the Public Health and Provincial Health Directives. If a patient thinks they have been in contact with someone who has been diagnosed with COVID-19, or if they are experiencing symptoms of the virus such as fever, dry cough, or difficulty breathing, we ask that you call and cancel your appointment(s) immediately. Please be advised that ignoring these guidelines could result in refusal of treatment upon arrival.
When booking an appointment, we will also ask patients to identify if they have traveled out of the country within the past 14 days. If a patient has recently returned to Canada, their next appointment will be scheduled for no sooner than 2 weeks after their return date.
Upon arrival at the clinic we ask all patients to wash their hands upon entering our facility (we have three bathrooms and a wash station in the hall and sinks in many rooms). Upon leaving our facility you will be asked to once again wash your hands. All treatment rooms are sanitized between patients.
If you are unsure, please call our reception and they will discuss your situation to best determine your next course of action; for example, if you feel at all unwell, please stay home. We are happy to re-schedule your appointment to promote the health and safety of yourself and others.
Please note that we will continue to monitor the situation and we will update our policies as necessary based on directives from the British Columbia health authorities. Your understanding is very much appreciated, and if you have any questions or concerns please don’t hesitate to reach out to us by calling 250-390-2003.
Are you looking for treatment for neck pain, back pain, sports injury, or accident rehabilitation? We see clients on a daily basis with a broad range of complaints, stemming from poor posture and lifestyle all the way to recovering from major trauma. Rather than focus on one modality, our clinic believes in a well-rounded approach to preventive medicine and rehabilitation.
Treatment and services we provide:
• Chiropractic Care • Acupuncture • Counseling • Spinal Decompression • Physiotherapy • Massage Therapy • Concussion Management Certified • Active Release Therapy (ART) • Naturopathic Medicine • Laser Therapy • Shockwave Therapy
Our practitioners are highly experienced, taking inspiration from all of the above methods to curate your individual case. Everybody is different, and our staff takes the time to get to know your specific needs and preferences. The services we provide go above and beyond traditional wellness. Our therapists are not only certified in sports injuries and rehabilitation, but we do sports performance analysis testing, fitness and exercise programs, and total family care. We work with MSP, ICBC, DVA, and WCB plans as well.
Woodgrove Pines Clinic guides our patients towards recovery with hands-on-care. We work alongside patients to correctly identify, diagnose, and treat injuries or pain points. Our Doctors and the rest of the staff genuinely care about your long-term health and well-being! Get in touch with us today, and together we can develop a wellness plan specific to your needs.
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Contact us today at (250) 390-2003 to get started!